FAQ Ref Points Loyalty Rewards

Question:
I have points in my account, how do I apply them to my order?
Answer
Click the Gold Ref Points Widget on the bottom right corner of the screen. 
Once logged into the widget it will show your available awards.  Click claim, and enter the code that is generated into the Discount Code section at checkout. See the video below:

 

Question:
I have placed orders with you before but it isn't showing that I have any RefPoints.

Answer:
You need to have a registered account to use your points.  If you checked out as a guest in the past you won't have an account with us.  Don't worry though, you can still get your points from older orders.  Click Here to create an account.  Just be sure to use the same email address that you did for your other orders and you should be good to go.

Question:
I don’t see the widget on the bottom right corner.
Answer:Every once in a while the widget doesn’t show up on certain browsers.  If you don’t see it try switching to a different browser.  For example if you are using Internet Explorer try using Chrome to see if it shows up.
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