Returns & Exchanges
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Contact Info & Store Hours

Nationwide Phone: 800-767-2233 or Text Questions to: 330-564-1082

Email: support@purchaseofficials.com

Akron, OH Store Hours: 
Mon-Fri 10:00AM-5:00PM EST. 
Saturday 9AM-Noon EST. in March & August only for walk-in customers.

In Florida Call: 954-990-5806

 

For information about RETURNS & EXCHANGES CLICK HERE 

Please check our FAQ's menu prior to emailing us.  Many of your questions can be answered there, including info on Returns & Exchanges.

Click here to view My Wishlist.

 

Corporate Headquarters
2215 E. Waterloo Rd. 
Gala Commons #203
Akron, OH 44312
800-767-2233

 


Florida Office: 954-990-5806
Fred Collida
Purchase Officials Supplies Florida
636 NE 40th Court 
Oakland Park, FL 33334 
Call for hours and appointments.
Questions & Answers
Free Returns Info

Important Info on Returns

  • Shoes
    • DO NOT WEAR YOUR SHOES OUTSIDE IF YOU THINK YOU MAY NOT KEEP THEM.
    • You can return shoes provided they have not been worn outside or in a game. Shoes that have been worn outside or on the court can NOT be returned for any reason other than a manufacturers defect. Once they have dirt on them, they can not be returned.
    • Our Advice: Try your shoes on in your house and wear them for a while to make sure you like them. Once you wear them outside or on the court they are yours to keep.
    • We will not take back dirty shoes.
  • Clothing
    • Shirts, Pants, and Jackets can be returned provided they have not been altered, laundered, or game worn.
    • Pants: Be sure to try on all pants before having them hemmed. It can happen that a pair is mis-labeled or incorrectly sent. Please make sure they fit before hemming.
  • Compression, Undergarments & PPE Masks
    • Undergarments, compression and PPE Reusable Masks CAN NOT be returned for any reason other than manufacturers defect once the package is opened.

Returns & Exchanges

  • Returns that meet the above conditions will be accepted up to 30 days after you receive your items.
  • Your refund will be issued to the original form of payment. Your orginal shipping is not refundable.
  • Click Here for the returns page. Be sure to include the return form with your return shipment.