Fill out the form below to look up your order and generate a return authorization.
Your return label link will be emailed to you within 30 minutes.
If your order is from our old website (order number starts with "I") or was placed over the phone please Click Here.
Our pre-paid labels are for RETURNS ONLY from within the contiguous US. You will be refunded for your product when the shipment arrives back to us. Original shipping charges are nonrefundable. To exchange, please order your replacement items online.
Returns are allowed up to 60 days after purchase. Items being returned MUST be in new and re-sellable condition with the tags still attached (if applicable). We cannot accept items that have been used, worn, laundered or altered. Compression undergarments and protective cups cannot be returned.
When returning shoes, please put the shoes in the manufacturer's box, and then place the manufacturer's box (with the shoes) inside of another shipping container. DO NOT put the shipping label on the manufacturer's box itself.